Privacy Policy

1. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• PIN Code
• Order Details
• Customer Support Requests
• Communication Preferences

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Our Website
• Referral Source
• Website Usage Data
• Cookies and Similar Technologies

2. How We Collect Information

We collect information in several ways, including:

• Information you voluntarily provide while placing orders, creating an account, or contacting us.
• Information collected automatically through cookies, analytics tools, and similar technologies.
• Information received from trusted third-party service providers where legally permitted.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Deliver products to your preferred address.
• Send order confirmations and shipping updates.
• Respond to customer service requests.
• Improve our website, products, and services.
• Personalize your shopping experience.
• Prevent fraud and unauthorized activities.
• Maintain website security.
• Comply with legal and regulatory obligations.
• Improve our marketing and customer experience.

4. Marketing Communications

With your consent or where permitted by applicable law, Boomslang Nutrition may send you:

• Promotional Emails
• SMS Notifications
• WhatsApp Messages
• Product Updates
• Newsletters
• Exclusive Offers
• Discount Campaigns

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting our customer support team.

5. Payment Information

Payments made through our website are processed by trusted and secure third-party payment gateway providers.

Boomslang Nutrition does not collect or store your complete debit card, credit card, CVV, UPI PIN, internet banking credentials, or other sensitive payment information.

Payment processing is subject to the security and privacy practices of the respective payment service providers.

6. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website functionality.
• Analyze visitor behavior.
• Measure website performance.
• Enhance user experience.
• Support advertising and marketing campaigns.

You can disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

7. Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers when necessary to operate our business, including:

• Payment Gateway Providers
• Courier & Logistics Partners
• Technology Service Providers
• Marketing & Analytics Platforms
• Customer Support Providers
• Government Authorities where required by applicable law

These parties receive only the information necessary to perform their services.

8. Legal Disclosure & Business Transfers

We may disclose your personal information if required to do so by applicable law, court order, government authority, or regulatory agency, or where necessary to protect the legal rights, safety, property, or operations of Boomslang Nutrition or our customers.

In the event of a merger, acquisition, restructuring, sale of assets, or other business transfer, your personal information may be transferred to the successor entity. Any such entity will continue to protect your information in accordance with this Privacy Policy.

9. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

While we take reasonable precautions to safeguard your information, no method of electronic transmission or internet storage can guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Comply with legal, tax, and accounting obligations.
• Resolve disputes.
• Prevent fraud.
• Enforce our policies and agreements.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Update your account details.
• Request deletion of your personal data, where legally permitted.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details provided below.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Boomslang Nutrition is not responsible for the content, privacy practices, security, or policies of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

13. Children's Privacy

Our website and products are intended for individuals aged 18 years or older, or those using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it.

14. Your Consent

By using the Boomslang Nutrition website and purchasing our products, you consent to the collection, use, storage, and processing of your personal information in accordance with this Privacy Policy.

15. Changes to This Privacy Policy

Boomslang Nutrition reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be published on this page along with the revised Effective Date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

We will make reasonable efforts to respond to your queries as promptly as possible.